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CJ CGV - Won the first prize by KS-SQI

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CGV has been selected as the first prize company at the ‘2005 Korea Standard Service Quality Index (KS-SQI)’ which is managed by Korea Standard Association (KSA).

CJ CGV won the first prize in the Movie Theater Category at the award ceremony of Korea Service Quality Index which held in Sheraton Grand Walkerhill Hotel on last 8th.

 

In the research total 195 companies in 48 categories was evaluated by KS-SQI Model which developed in association with Korea Standard Association(KSA) and Management Research Center in Seoul National University, CJ CGV got the especially high points in the section of ‘Creative Service’ and ‘Unexpected Benefits’.

Especially CJ CGV got total point of 75.1 making big difference with Megabox which got the point of 69.2, and the absolute point has risen 12.3% from 66.9 point of last year so that won the recognition of improvement of service quality

In addition, Tous Les Jours has won the first prize in Bakery Category for 4 consecutive years, CJ GLS has also won the first prize in Door-to-door Delivery service Category for 3 consecutive years, and CJ Shopping Mall won the prize in internet shoppi