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CUSTOMER SERVICE

If you submit your inquiries about CJ, we will respond promptly

CJ Group Inquiries

Please submit suggestions or questions related to CJ Group.

CJ Affiliate Inquiries

If you have questions, complaints, suggestions, praise, or information requests about the products or services of CJ Group's affiliates, please submit your inquiries through the Voice of Customers/1:1 Inquiry of each affiliate.

CJ Group Inquiries

(For recruitment-related inquiries,
please use the Recruitment Q&A.)

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Attachments can be up to 5MB.

File formats allowed are zip, pdf, hwp, ppt, pptx, doc, docx, xls, xlsx, jpg, jpeg, png, and gif.

Personal Information Collection and Usage Agreement (Mandatory)

  • - Purpose of Processing: Customer consultation, grievance acceptance and resolution, and notifying results. - Information Collected: Name, Email Address. - Retention Period: Until the purpose is achieved.

You may refuse the above collection and use of personal information; however, service usage may not be possible without agreement.

Consent to Provide Personal Information to a Third Party (Mandatory)

  • - Recipient: CJ Group affiliates related to the grievance content. - Purpose of Processing: Verification of grievance content and reply to results. - Information Collected: Name, Email Address. - Retention Period: Until the purpose is achieved.

You may refuse the above collection and use of personal information; however, service usage may not be possible without agreement.