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| At CJ Home Shopping, we’ve helped bring TV shopping into the mainstream in Korea. We’ve done it by enhancing
the quality of life for our customers with quality merchandise at reasonable prices, entertaining and informative programming, and superior
service, growing with our suppliers every step of the way. And now we’re leading the next wave of the TV shopping revolution that will make
shopping even more comfortable and enjoyable. Stay tuned to CJ, the future of TV home shopping! |
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| No. 1 in CUstomer Satisfaction |
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| Since our home shopping TV channel first went on air in August 1995, our superior merchandise and service
have kept us steadily growing, both in terms of volume and profitability. Our broadcast studios and facilities are the best in the business,
and it shows in the high production values of our programming. We also deliver outstanding service with a state-of-the-art logistics center
in Gunpo and regional call centers in Seoul, Daejeon, and Busan. But the biggest affirmation of our industry leadership is the fact that
we’ve been ranked No. 1 in TV home shopping on Korea’s National Customer Satisfaction Index survey for four years running since 2002. |
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| World-Class Merchandising |
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| We offer a unique variety of clothing, bedding, home electronics, jewelry, and other quality merchandise. Our
brand exclusives include “Fidelia” lingerie, “Missing Dorothy” and “Zio, Song Zio” women’s wear, and “Edenis” and “The Style” bedding, all
consistent top-sellers. We are consistently the first to debut the latest PCs, MP3 players, digital cameras, and other popular consumer
electronics products. We are also experts at selling services like insurance and travel. |
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| Programming & Service You Can Trust |
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As part of our efforts to promote truth in programming, it is our policy to use pre-recorded programming and
product close-ups as much as possible. We also have a strict ban on lottery-style purchase incentives to promote sound consumption patterns.
We were the first to publish our program schedule three weeks in advance as well as accept pre-orders. Our state-of-the-art logistics center
and exclusive delivery partnership with CJ GLS help us get orders to our customers faster. We offer delivery guarantees as well special
services such as delivery by female personnel for certain women’s products and garment bag clothing delivery to prevent wrinkling.
We also operate a consumer focus group to stay in touch with our core customer base. In short, we aim to win the trust of our customers with
the best products and service in the business |
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